Due to covid-19 most appointments are currently being done by telephone. If a face to face assessment is needed then this will be arranged for you by the clinician you are speaking to. You can either book a routine appointment with a doctor of your choice or the Practice Nurse. There is also a daily telephone appointment clinic which replaces our walk-in service. You will be contacted by which ever doctor is available. Sometimes this clinic can be busy and you may need to wait some time before you are contacted.
Use our eConsult online portal to self-check your symptoms and receive medical advice 24/7.
It is easier and quicker to manage your appointments via our online service. Simply log in and select an option.
Problems booking online appointments?
Use the Patient Access Support Centre before you call us.
Can another Healthcare Professional help?
Do you need to see the GP?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP, or get help from the Minor Ailments Scheme.
For real life-threatening emergencies such as those below – RING 999
- Chest pain (suspected heart attack)
- Suspected stroke
- Suspected meningitis
- Anaphylactic shock (severe allergy)
- Heavy bleeding or deep lacerations
- Fluctuating levels of consciousness or completely unconscious
- Difficulty breathing or stopped breathing with a change in colour
- New seizure, fit or uncontrollable shaking
For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY
- A fever and lethargic (drowsy) child
- A feverish and floppy (unresponsive) infant
- Difficulty breathing
- Sudden, severe abdominal pain
- Accidental or intentional overdose of medication
- Trauma (including falls) and possible broken bones or road traffic accident
Please help us
Repeated failure to attend booked appointments is a significant waste of NHS resources and may lead to your registration being removed from our list. If you are late for your appointment you may not be seen.
Daily Morning Same Day Appointment Clinic
The Practice has always had a daily morning walk-in clinic for quick or urgent problems that could not wait till the next available routine appointment. This has now been replaced by a telephone triage service. You can either call the practice on 020 7467 6800 by 11am to be included in this clinic or you can complete an eConsult form (as above) and you will be added to the morning clinic for the next day. If it is busy you may need to wait for some time to be called. The doctor may invite you to the practice if you need to be examined.
To see a doctor
If you would like to see a particular doctor or your problem needs more time then call us on 020 7467 6800 to book a routine telephone appointment. These are available throughout the day. Appointments are usually for 10 minutes. We can invite you to the practice for a face to face consultation if this is needed.
If you are unable to attend your appointment please cancel it in advance so that it can be given to someone else.
If you are unwell and cannot wait for an appointment, please call the practice on 020 7467 6800.
For any urgent problems that cannot wait for this please either call the practice between 8:00 and 18.30, Monday to Friday, or call NHS 111.
To see a Nurse
Appointments are available daily to see a nurse for dressings, cervical smear tests, suture removal, ear syringing, minor injuries, emergency contraception, free condoms, minor ailments etc. Please call the practice to arrange this. A clnician will call you for an assessment and then arrange the face to face appointment for you if this is needed.
There also clinics for asthma, heart disease and diabetes etc.
Evenings and Weekends
If it is difficult to book an appointment to see a GP during normal practice hours because of work commitments or school or if there is no convenient availability then an appointment can be booked for evenings or weekends. These are not at the Practice but at designated hubs in Camden. This is suitable for non-urgent consultations for routine appointments for non-complex problems. Although patients with chronic ongoing problems can be seen they benefit from continuity of care and so are encouraged to book an appointment to see their regular GP.
If you have a suspected infectious disease
Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff.
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.