If you believe, you have missing or incorrect COVID-19 vaccination data on your NHS app or on your GP record, please call 119 and ask the agent to make a referral to the Vaccine Data Resolution Service (VDRS).
The service has been set up to resolve missing or incorrect vaccination records for people vaccinated in England who have a current NHS number and are registered with a GP practice in England.
The VDRS team will call you back within five working days to discuss your records.
However, please note 119 and VDRS call agents do not provide clinical advice and cannot help at this time with queries related to vaccinations received overseas and whose records do not yet appear on the NHS app. GP practices are assured that a process is being worked on to enable vaccines administered abroad to appear in NHS records as proof of vaccination.
For all vaccine queries, please call 119, please do not call your GP Practice.
If your query relates to personal information which is incorrect on your patient record (e.g. name, address), please call our reception team.