Having your son or daughter move away to University can be worrying, especially if they already have established healthcare needs. Here are some frequently asked questions.
My son/daughter has an on-going medical condition. Should he/she stay registered at his home GP practice?
We always recommend registering with a practice near their place of study. We can refer patients to specialists in local hospitals. Please ask your son/daughter/ to bring their most recent clinic letters with them and book a routine appointment with one of our doctors when have their first appointment with us.
What should my son/daughter do about repeat medication?
Please ask your son/daughter to book a routine appointment with one of our clinicians to discuss their medication. Please ensure that they have sufficient medication with them when they arrive to start their studies to keep them going until they have an appointment.
Can I speak to Students’ Health about my son/daughter’s medical problems?
Now that your son/daughter is an adult we are unable to discuss any medical issue with you without their consent. However, many students choose to allow their family to discuss their medical issues. They need to confirm this in writing with us when they register or when they talk to a GP, and we will put it on their records. Otherwise, you can always contact us to let us know important information, even if we can’t divulge information to you.
How does my son/daughter arrange their medication needs over the university vacation periods.
We can supply medication over the holidays and can send electronic prescriptions on-line to most UK locations except Wales and Northern Ireland.
My son/daughter is taking medication for their ADHD. Will they be able to get this medication from the Students’ Health Service?
Yes but please make sure that they bring any documents confirming their diagnosis from their home consultant
I have concerns about my son/daughter’s healthcare. What should I do?
If you have concerns, you can let us know via [email protected] and this information will be forwarded to their usual GP to make them aware. Please note however, that the GP will not be able to provide a response unless your son or daughter has given their consent for us to discuss their medical care with you.